"This was the Best Hour of my day!" I will never forget when I first heard those words in Federal Way. We had just celebrated our first year of operating the studio and those words stuck in my head. "Thank you", I said, "It was my Best Hour too" I replied. It was a cheesy, but sincere answer. Being open a year gave me great clarity on the type of "gym" I wanted to own and operate. What if we focused on delivering our members the best hour of their day and let the workout take care of the rest. Fast forward another year and a half, our #BestHour mission statement drives every single decision we make operating our studios. If the change enhances our ability to give our members a better experience, we go for it. We know it's working, in 2018 we systematically crushed every single known record iLoveKickboxing had. New Members, Referrals, Renewals, Attendance, Pro Shop Purchases, Events outside the studio and most heart rate monitor points earned by a single studio in a single month (January 2019). It's no wonder we were named Franchise of the Year for 2018 and then the publishers of the Federal Way Mirror named us the Best of Federal Way - Fitness Facility for 2019.
I believe all this was possible because we relentlessly focused on creating a positive culture within our studio which resulted in our members enriching their lives way beyond their fitness goals. They made friends. They laughed. They left the studio in a better state of mind then when they arrived. We gave them the Best Hour of their day.
This #BestHour mission has become our foundation.
This website will cover both studios. We will use it to unite our members of both studios as well and help spread the word about how we're taking group fitness kickboxing classes to the next level by improving the member experience and encouraging a culture where we have fun and burn a ton of calories. A culture that celebrates sweat!
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Thank you for joining us on this wild ride to better mental and physical health. I appreciate you and look forward to seeing you, on the mat.